Reference

How Legal Terms Shape Your Account

We run icct10 under terms that depend on where you are and what your local law allows. Access to our lobby, payment routes through bKash, Nagad and Rocket, and the ability to open an account all hinge on your region's rules and whether you…

Jurisdiction-dependent accessLocal law compliance requiredAccount eligibility by regionbKash, Nagad, Rocket availabilityAge and identity verification
icct10 How Legal Terms Shape Your Account
DATA HANDLING

How We Handle Your Information

We collect identity documents, transaction logs and contact details to verify your age, prevent duplicate accounts and process payments through bKash, Nagad and Rocket. That data lives on secure servers, and we keep it only as long as regulatory and business needs require. You can ask what we hold, request corrections, or close your account and ask for deletion—subject to any legal retention obligations we must meet.

Data We Collect

We store your username, email, phone number, identity-document scans, wallet transaction IDs from bKash, Nagad or Rocket, login timestamps and IP addresses to run your account and comply with verification rules.

Cookies and Tracking

We use session cookies to keep you logged in, analytics cookies to see which games and pages get the most traffic, and marketing pixels where you've consented, so we can measure campaign performance and improve the lobby.

Account Security

We encrypt your password, lock accounts after repeated failed login attempts, and send an OTP to your phone whenever a withdrawal is requested. Turn on two-factor authentication in account settings for an extra verification layer.

Your Rights

You may request a copy of your data, ask us to correct an error, or delete your account and associated records. Contact support with your request, and we will respond within the timeframe your local data-protection law requires.

POLICY CONTACT

Reach Us About Legal Questions

If you need clarity on how our terms apply to your region, want to request a copy of the data we hold, or have a question about account eligibility, our support desk can help. We handle legal and compliance queries through the same channels as general account questions, so you get a consistent response no matter the topic.

Live Chat Open the chat widget in the bottom corner of any page and ask your legal or compliance question. Our agents route policy queries to the right team and respond within the same session where possible.
Email Support Send your legal question, data request or eligibility query to our support address. Include your account username if you have one, and we will reply within two business days with the information or next steps.
Account Settings Log in and visit the Help section under your profile menu to browse policy documents, submit a formal request, or check the status of any open compliance ticket you've raised with us.

Legal and Access Questions

Access depends on your specific location and what local law allows. We do not operate in regions that prohibit online gaming, and you are responsible for confirming that you may legally use our platform where you live.

If your jurisdiction restricts online casino or sports betting after you open an account, we may suspend or close your access without prior notice. Any balance will be returned through the withdrawal process, subject to verification.

We ask for a government-issued ID or passport scan before your first withdrawal. Our compliance team checks the document against your account details, and we may request a selfie or additional proof if needed.

We store identity documents, transaction logs and contact details for as long as regulatory rules require, typically several years. After that retention period, we delete or anonymise the data unless you request earlier deletion.

Yes. Email support or open a ticket through your account settings, and we will provide a data export or process your deletion request within the timeframe your local data-protection law specifies.

We share transaction details with bKash, Nagad and Rocket to process payments, and we may disclose data to regulators or law enforcement when legally required. We do not sell your information to marketing firms or data brokers.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.